SMS Privacy Policy | Insurance Pillars

SMS Privacy Policy Last Updated: May 2026

Company: Metasure Insurance Solutions LLC Website: https://insurancepillars.com

1. Introduction

Metasure Insurance Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you consent to receive SMS/text messages from us.

2. SMS Consent & Opt-In

By providing your phone number and agreeing to receive SMS messages from Metasure Insurance Solutions LLC, you expressly consent to receive text messages related to your insurance account, policy updates, appointment reminders, and customer support communications.

We will never use SMS messaging for unsolicited promotional or marketing purposes.

3. Types of Messages We Send

You may receive the following types of SMS messages from us:

Account creation confirmations
Insurance quote status updates
Policy renewal reminders
Payment reminders
Appointment confirmations
Customer support follow-ups

4. Message Frequency

Message frequency may vary depending on your account activity and communication needs. You will only receive messages relevant to your insurance account or service requests.

5. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Metasure Insurance Solutions LLC is not responsible for any charges incurred from your mobile carrier.

6. How to Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

7. Data Privacy & Third Parties

We do not sell, rent, or share your mobile phone number or SMS consent data with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated date.